Polymer clay is strong and durable but it isn’t indestructible. Please try not to drop them on hard surfaces and store in a cool, dry area away from direct sunlight. Avoid swimming or showering and keep them away from perfumes and other chemicals.  You may use a damp cloth or baby wipe to clean between wears. For more stubborn makeup transfer, use a cotton pad with a small amount of rubbing alcohol. Be careful not to apply rubbing alcohol to pieces with hand painted details or metallic foil.

Our stud posts are made from high quality surgical stainless steel and are suitable for most sensitive ears. We have undertaken allergy testing and even the most sensitive of ears survived, however, we cannot guarantee zero allergens for all people. We also offer high quality sterling silver ear hooks.

If your cheesy goods break, please email us with a picture so we can discuss a solution.  Our products are tested before being sold but in the unfortunate event of a breakage we may be able to offer a repair or replacement. We will not repair or replace items, which have not been properly cared for, or are more than 6 months old.

For hygiene reasons, we are unable to offer refunds. If there is an issue with your product, please email us for a solution. We do not accept refunds or exchanges for change of mind purchases, for items that have not been cared for correctly or for failure to read product descriptions.